FLOWFIX PLUMBING 7 POINT SATISFACTION GUARANTEE
1. YOUR ULTIMATE RESPONSE PLUMBER
Your ultimate response team where we guarantee to have someone on site within 2 hours or the first hour is free. We have a strong team to provide you with the ultimate 24 hours, 7 day a week response team.
2. WHAT YOU NEED WHEN YOU NEED IT
Our van is well stocked and we have processes in place to ensure that all materials required for the job are on hand prior to starting the job … unlike other Plumbers who cost you more through extra trips to pick up parts.
3. ADMINISTRATIVE EXCELLENCE
All your costing and invoice details will be delivered within 48 hours on completion of the job so you can keep track of the budget. We also have G.P.S. tracking so invoicing is extremely accurate and any queries are dealt with promptly. You won’t hear “we’ll get back to you on that one!”
4. YOUR CONVENIENT OWNER OPERATOR
All your plumbing needs (both service and hardware such as taps etc.) supplied by one company that is big enough to be flexible yet small enough to still have the personal touch of an owner operator. And you save time and hassle by having a single supplier of plumbing services.
5. EXCELLENT COMMUNICATION
You will be kept in the loop on any problems, issues or unforeseen circumstances that may arise on the job. We’re committed to providing solutions rather than excuses in every instance.
6. EXTENDED MAINTENANCE GUARANTEE
We stand behind the quality of our workmanship and that’s why we will fix any problem that arises due to our work free of charge for 730 days. Now doesn’t that give you peace of mind.
7. SECURE CLEAN AND TIDY
Your place is left secure, tidy and safe so you can get on with your business without any hassles or delays. If you are unhappy in any way about the condition of your place we will remedy the problem that day